This Privacy Policy describes how mbi44 collects, uses, stores, and protects the personal data of Members and visitors. By using the mbi44 platform, you acknowledge that you have read and understood this policy.
Last updated: June 2026
mbi44 ("we", "us", "our") is the operator of the online gaming and sports betting platform accessible at mbi44.vu. We are committed to protecting and respecting the privacy of our Members and visitors in accordance with applicable data protection legislation.
This Privacy Policy explains what personal data we collect from you, the purposes for which we process it, the legal basis for that processing, and your rights as a data subject. We encourage you to read this policy in full before using the mbi44 platform.
References to "you" or "Member" in this policy refer to any individual who registers an account on mbi44, accesses the platform as a visitor, or otherwise interacts with our services or customer support team.
mbi44 collects the following categories of personal data:
| Category | Examples |
|---|---|
| Identity Data | Full legal name, date of birth, nationality, copies of MyKad, passport, or other government-issued identification documents submitted during KYC verification |
| Contact Data | Email address, mobile phone number, residential address (including city, postcode, state) |
| Account Data | Username, account registration date, login history, password (stored in hashed form only) |
| Financial Data | Deposit and withdrawal records, payment channel details (e-wallet identifiers, bank account details), transaction history |
| Gaming Activity Data | Game session history, bet amounts, wins and losses, bonus usage, sportsbook bet records |
| Technical Data | IP address, browser type and version, device type, operating system, session duration, pages visited |
| Communications Data | Records of live chat conversations, support ticket content, and any emails or messages sent to mbi44 |
| Marketing Preferences | Your opt-in or opt-out status for promotional communications |
We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data unless specifically required for responsible gaming compliance purposes and only with appropriate safeguards.
mbi44 collects your personal data through the following means:
mbi44 processes your personal data for the following purposes:
mbi44 processes your personal data on the following legal grounds:
mbi44 does not sell your personal data to third parties. We may share your data with the following categories of recipients where necessary:
All third parties with whom mbi44 shares personal data are required to handle such data in accordance with applicable data protection standards and are permitted to use it only for the specified purposes.
7.1 mbi44 uses cookies and similar tracking technologies to operate and improve the platform. Cookies are small text files stored on your device by your browser.
7.2 mbi44 uses the following categories of cookies:
7.3 You may control cookie settings through your browser preferences. However, disabling essential cookies will impair your ability to use the mbi44 platform. mbi44 does not use third-party advertising cookies or serve advertisements from external ad networks.
8.1 mbi44 retains your personal data for as long as your account remains active and for such periods thereafter as required by applicable law, our licensing obligations, or for the purpose of resolving disputes.
8.2 Financial transaction records and KYC documentation are retained for a minimum of five (5) years following account closure or the last transaction, as required by anti-money laundering regulations applicable to gaming operators.
8.3 Gaming activity data and bet records are retained for a minimum of three (3) years to support regulatory compliance, dispute resolution, and responsible gaming monitoring.
8.4 Communications records (live chat logs, support tickets) are retained for a minimum of two (2) years following the last interaction.
8.5 Following expiry of the applicable retention period, personal data will be securely deleted or anonymised in accordance with our data destruction procedures.
9.1 mbi44 implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:
9.2 Notwithstanding the above, no data transmission over the internet or data storage system is completely secure. mbi44 cannot guarantee absolute security of data but undertakes to notify affected Members and relevant authorities in the event of a confirmed data breach as required by applicable law.
Subject to applicable law, you have the following rights in relation to your personal data held by mbi44:
To exercise any of these rights, please contact mbi44 at [email protected] with a clear description of your request. We will respond within the timeframe required by applicable law.
11.1 mbi44 is strictly restricted to individuals aged 21 years and above. We do not knowingly collect personal data from individuals under this age. If we become aware that personal data has been collected from a person under 21, we will promptly close the account and delete the associated data.
11.2 If you are a parent or guardian and believe your child may have registered an account on mbi44, please contact us immediately at [email protected] so that we can investigate and take appropriate action.
12.1 mbi44 operates under international gaming authority licensing, and some of our service providers and data processing infrastructure may be located outside Malaysia. Where personal data is transferred internationally, mbi44 ensures that appropriate safeguards are in place in accordance with applicable data protection standards, including contractual protections with third-party processors.
12.2 By registering a mbi44 account, you acknowledge that your personal data may be transferred to and processed in jurisdictions outside Malaysia for the purposes described in this Privacy Policy.
13.1 mbi44 reserves the right to amend this Privacy Policy at any time. The current version will always be published at mbi44.vu/privacy-policy with the "Last Updated" date displayed at the top of the document.
13.2 Where changes are material, mbi44 will endeavour to notify registered Members via their registered email address or through a platform notification. Your continued use of the mbi44 platform following the publication of an updated Privacy Policy constitutes acceptance of the revised terms.
If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data, please contact the mbi44 data team:
Please include your registered username and account email in all privacy-related enquiries to enable prompt handling.
Six pillars of data protection at mbi44
All data transmitted between your browser and mbi44 is protected by 256-bit SSL/TLS encryption — the same standard used by major financial institutions.
Passwords are never stored in plain text. mbi44 uses industry-standard hashing algorithms, meaning your credentials cannot be read even by our own staff.
mbi44 does not sell, rent, or trade your personal data to third parties for marketing purposes. Your data is used only for the purposes described in this policy.
mbi44 enforces a strict 21+ age requirement. Identity verification is mandatory and conducted through certified KYC processes before withdrawals are processed.
mbi44 operates under international gaming authority licensing with mandatory data protection, AML, and responsible gaming compliance requirements.
Access, correction, deletion, and portability requests are handled promptly. Contact [email protected] to exercise any of your data subject rights.
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